FREE DELIVERY OVER £30

Pom Pom Yarn is an online shop, run by a small team based in Devon. Since launching in 2017, we now pack and ship out 1,000s of yarns to customers across the UK. To find out more and to discover the story behind our store, please read the about us page.

We’re primarily an online business, so we’d recommend ordering through the website. It’s easy and secure and we accept all major cards as well as PayPal. The best place to start is on our "All Products" page, using the filter (either on the left of your screen or by clicking “Filters”).

Once you have found the product you like, click ‘Add to basket’ and then look for your shopping basket at the top right of any screen. From here you can go to the checkout and complete your purchase.

If you have any issues, we’re also happy to take orders & payment over the phone, so give us a call on 01392 575 216 between 9.30-5.00 Mon-Fri.

Pom pom yarn is typically made from 100% polyester. It’s made of pom-poms, joined by thread. We stock brands like Sirdar, RICO and King Cole. Each have a gorgeous range of colours. This yarn is great for making baby blankets, throws, scarves, baby mobiles or anything else you want to cover in soft pom-poms!

When ordering pom pom yarn, it’s important to note that the colour in any picture may vary to the yarn, as we try to colour match product images to the yarn as best we can.

It sounds silly, but you’re only limited by your imagination! Some popular items made from pompom yarn include baby blankets, cushions, cardigans, scarfs, hats and more! You can find ideas for your next project by visiting our patterns page.

If you are looking to order £150 worth of yarn, then please go ahead and use 150more at the checkout for 10% off your purchase. If you want to purchase significantly more than 20 yarns, please get in touch with us and we can discuss pricing on a case-by-case basis.

Our shipping costs and delivery locations can be found on our Delivery & Returns page.

We’re sorry if this is the case, we do our best to keep all products in stock. To be notified when we re-stock that item, please follow these instructions:

1) Visit the product page of the yarn that you need.

2) Under "Sold Out" click the "Email Me When In Stock" button.

Enter your email address and the system will automatically email you as soon as they are restocked.

We know how frustrating it can be to discover, halfway through a project, that one of your balls of yarn is a slightly different shade to the rest. We regularly brief our small team of order packers to ensure they are packing yarns from the same dye lot number. Occasionally, where this is not possible, we will only send your order if the other batch is an identical match. If we cannot fulfil your order with either the same lot number, or a matching shade, then we will call or email you to discuss your options.

Orders sent via our Standard Delivery service, Royal Mail 48, can take 3-5 working days to arrive. Please note that this is not a tracked service, but you can often see delivery confirmation here using the shipment number we sent in our dispatch notification (if you can’t find it, please check your spam). Please let us know if your parcel does not arrive by the 6th working day.

If your order was sent out using our Next Day service, you can track your order using the tracking number sent via email when your order was dispatched (check your spam folder if you’re struggling to find it).

If you’ve changed your mind then please return it in the original packaging and with all tags/labels attached within 30 days. You are responsible for the cost and risk of returning the items. Refund of purchase price will be refunded by the same method as the payment was made. Return postage and packaging will not be refunded unless required by law.

If your item is faulty or we have sent you the wrong items, please contact us so we can arrange return of the products and your refund. We will only cover the cost of your return postage if you contact us in advance and send it via our requested method/service.

Our full terms and conditions can be found on this page. More information can be found here, on returns & refunds.

If you’ve changed your mind then please return it in the original packaging and with all tags/labels attached within 30 days. You are responsible for the cost and risk of returning the items. Refund of purchase price will be refunded by the same method as the payment was made. Return postage and packaging will not be refunded unless required by law.

If your item is faulty or we have sent you the wrong items, please contact us so we can arrange return of the products and your refund. We will only cover the cost of your return postage if you contact us in advance and send it via our requested method/service.

Our full terms and conditions can be found on this page. More information can be found here, on returns & refunds.

Get in touch...

Email

help@pompomyarn.co.uk

Call

01392 575 216
10am-4pm, Mon-Fri


Postal Address

Pom Pom Yarn
C/O Uplify Ltd.
1 Exeter Road
Exmouth
EX8 1PN

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